Impact Stories
The following are case studies about my work to demonstrate the impact I have had on teams and companies in the past.
Experience Design & Strategy
Crafting meaningful interactions between users and products/services. Blending design thinking, psychology, and business knowledge to create seamless, user-centered experiences that drive customer satisfaction and business success.
Mental health support online to assist the world facing a pandemic.
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Revamping the Brand and Customer Experience for a Life and Business Coaches
A firm struggling to retain a diverse talent pool and harboring discriminatory practices within their ranks and customer sites. Learn...
Read MoreProduct Research & Implementation
Gathering insights, like the needs and trends, of the markets and technology. Guiding the development and launch of products/services, ensuring they align with customer desires, solve problems, and meet business goals effectively.
Transformation
Changing business processes and teams to adapt, innovate, and thrive. Discovering needed strategic shifts, often leveraging technology, to enhance efficiency, competitiveness, and agility while fostering a culture and environment of improvement, transparency, for future readiness.
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Making Way for Diversity and Inclusion at a Consultancy Firm
A firm struggling to retain a diverse talent pool and harboring discriminatory practices within their ranks and customer sites. Learn...
Read MoreLeadership & Management
Guiding individuals and teams, fostering growth and collaboration, and efficiently achieving goals through effective communication, decision-making, resource orchestration, and adaptability in dynamic environments.
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